Right of withdrawal

Version 1.22.0 · as of 21.09.2026

This notice applies to consumers to the extent they have a right of withdrawal under the law of their country of residence (in particular in the EU). Purchase contracts between two private individuals via the marketplace are not subject to a statutory right of withdrawal against the operator.

Right of withdrawal

You have the right to withdraw from a contract concluded with us (e.g. escrow service, full-service subscription, purchase of a domain offered by the operator itself or on consignment) within fourteen days without giving any reason. The period is fourteen days from the day the contract is concluded.

To exercise your right, you must inform us (dns.legal, La Retraite
Victoria, Mahé
Seychelles, email: hello@dns.legal) by a clear statement (e.g. by email). Sending the notice before the period expires is sufficient.

Effects of withdrawal

If you withdraw, we will refund all payments received from you without undue delay and no later than fourteen days, using the same means of payment. If you requested that the service begin during the withdrawal period, you shall pay a reasonable amount for the part performed until withdrawal.

Early expiry

For service contracts, the right of withdrawal expires once we have fully performed the service, provided you expressly agreed that we begin before the end of the withdrawal period and acknowledged that you lose your right of withdrawal upon full performance. For a domain, the service is fully performed upon successful transfer.

Model withdrawal form

To dns.legal, La Retraite
Victoria, Mahé
Seychelles, hello@dns.legal:
I/We hereby withdraw from the contract concluded by me/us for: ____
Ordered on / received on: ____
Name, address: ____
Date, signature (only if on paper): ____